Have Questions?
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How long is the shipping time?
We have products that are shipped within 24-48 hours. Other products are delivered within 2-10 business days.
Are all the products you sell original?
Authenticity is our priority. We only work with trusted partners, and all products are thoroughly inspected upon arrival to ensure the originality of our items.
Can I exchange/return my products?
As a customer, you have the right to exchange or return all products within 14 days of receipt.
Are all your products new?
Yes, all our products are new and unworn!
What are the shipping costs?
The shipping price varies depending on the destination of the product(s). Below is an overview:
Shipping Costs:
- Netherlands: Insured shipping – €6.95
- Belgium: €6.95
- Germany: €7.95
- France: €8.95
- Other countries: €14.95
Is it possible to pick up an order?
Yes, this is possible! You can find the option for "pick up in-store" at checkout.
Do you have a physical store?
Yes, we have had a store in the center of Utrecht for 4 years, located at Steenweg 54, 3511JS Utrecht.
What are your opening hours?
Monday: 12:00 - 18:00
Tuesday: 12:00 - 18:00
Wednesday: 12:00 - 18:00
Thursday: 12:00 - 20:00
Friday: 12:00 - 18:00
Saturday: 11:00 - 18:00
Sunday: 12:00 - 18:00